UK & International Delivery Information

We use DPD to deliver all UK parcels. You will receive a tracking number from DPD once your parcel has been dispatched from HQ. You are able to use this to manage your delivery preferences. We encourage customers to download and use this DPD app – it is very easy to use and gives accurate real time information and contact.

All MBFW products are stocked in the UK, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time. On rare occasions this will mean that we have to contact you to extend the estimated delivery time.

 

UK Standard Delivery – £4.95 or FREE when you spend £100 or more.

Our standard delivery option will arrive with you in 3-5 working days.

 

UK Express Next Day Delivery – £7.95

Order before 12pm Monday-Thursday and select Next Day Delivery at checkout. We will do our very best to ensure that it arrives with you in time – as we fully understand there is most often a very good reason you are using this service. Deliveries will require a signature on arrival.

 

UK Saturday Delivery – £12

Order before 12pm on a Friday and select Saturday Delivery at checkout. If you would like to nominate a Saturday delivery please also select this option.

 

Click & Collect In Store – FREE

If you would like to collect at your local store you can order online Monday-Sunday and select the Free Click & Collect option for your relevant store at checkout.

 

If it is not a Pre-Order item your order will be ready for you to collect in-store within 1-2 working days. Items will be held in store for 14 days. Should you not contact us or collect within this time we will automatically issue a refund for the order.

Please do not attempt to collect your order until you have received contact from us. Please remember to bring a valid form of I.D with you to collect your order.

Please contact the relevant store if you require more information.

 

International Delivery – £18 Flat Rate 3-10 working days.

We are able to ship all over the world. This is charged at flat rate of £18 per order. If you have any further questions regarding international delivery please email orders@mybestfriendswardrobe.co.uk. Please note orders are shipped with duties and taxes payable on to your country.

 

Pre Order Delivery

Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us from our Paris workshops.

Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the MBFW team with an accurate delivery date.

Please be assured that we always do our upmost to deliver the very best service possible. Please email orders@mybestfriendswardrobe.co.uk should you require more information.